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Deposits for tradespeople — when (and how much) is normal?

How much deposit is reasonable to pay a tradesperson, when it's a red flag, and how to protect your money on bigger jobs.

Updated 14 May 2026

Deposits are normal for jobs that need materials ordered up front. They become a problem when they're large, unexplained, or paid in cash with no paperwork. Here's the safe rule of thumb.

When a deposit is reasonable

Custom-made items (bespoke kitchens, made-to-measure windows, specialist boilers), large material orders (full bathroom suites, roof tiles for a re-roof), and scaffolding hire. In each case the trade is laying out their own cash to start.

How much is normal

Up to 25% of the job value, or the cost of the materials being ordered (whichever is smaller). For a £6,000 bathroom that's roughly £1,200–£1,500. For a £400 repair, no deposit at all.

Red flags

Asked for 50%+ upfront. Asked for the deposit in cash. Asked to pay before any contract or written quote exists. Asked to pay to a personal account with no business name. Any of these — walk away.

Stage payments

On larger jobs (extensions, full renovations) stage payments are standard: e.g. 10% on signing, 25% at first fix, 25% at second fix, 30% on practical completion, 10% retention 3–6 months later. Always agreed in writing before work starts.

How to protect your deposit

Pay by debit or credit card — Section 75 of the Consumer Credit Act protects credit-card payments over £100. Use a written contract or quote that names the business and includes their address. For very large jobs, a project bank account is becoming more common in the UK.

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Frequently asked questions

What if the tradesperson takes my deposit and disappears?▾

Report immediately to Action Fraud (0300 123 2040) and your card provider for a chargeback. If you paid by bank transfer, contact your bank straight away — they may be able to recall the payment within 24 hours.

Is it OK to pay cash to avoid VAT?▾

No. It's illegal, and it leaves you with zero recourse if anything goes wrong. The 'saving' isn't worth losing all consumer protection.

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